OpenAI’s ChatGPT is enhancing its offerings for business users with the introduction of several new features, including integrations with various cloud services, meeting recordings, and support for the Model Context Protocol (MCP) to connect with tools for in-depth research. The latest launch includes connectors for prominent cloud storage platforms such as Dropbox, Box, SharePoint, OneDrive, and Google Drive.
These integrations empower ChatGPT to search for information within users’ own services to effectively respond to their queries. For example, analysts can utilize their company’s slide decks and documents to formulate investment theses.
OpenAI assures users that this feature will adhere to organizational access control protocols. Another significant addition is the capability for recording and transcribing meetings, a feature now standard within productivity suites.
This function allows ChatGPT to generate meeting notes complete with time-stamped citations and actionable suggestions. Users will be able to search for specific information within their meeting notes, similar to how they can with documents and files across the integrated services.
Additionally, action items can be converted into a Canvas document, enhancing project management capabilities. The new features position ChatGPT in competition with products from ClickUp, Zoom, and, more recently, Notion, which have also integrated transcription and meeting summarization functionalities.
Furthermore, OpenAI is rolling out deep research connectors for HubSpot, Linear, and select Microsoft and Google tools in beta. This allows users to create comprehensive research reports by combining data from these sources with web information.
With over three million customers now using its enterprise products, OpenAI is poised to solidify its presence in the business sector, leveraging its first-mover advantage in AI-powered office tools, despite growing competition.